Tony Brigmon Energizes, Engages and Enriches Audiences from his experience:
- As the Former Face of Southwest Airlines culture
- Delivering presentations based on Southwest Airlines #1 Best-Practices spanning culture, positivity, team work, leadership, service and more!
- 2,000 + conference presentations delivered worldwide
- A Quarter of a Million + attendees impacted!
- Fun, high-energy, interactive & content-rich presentations
About Tony, What Can Tony Do For You?
At Southwest Airlines, fun was serious business. Tony Brigmon spearheaded “fun” at Southwest Airlines as their official “Ambassador of Fun” delivering customer care and employee development programs. Today, Tony teaches organizations how fun translates into serious results with customers and employees based on the best practices that helped Southwest Airlines achieve this same recognition with their customers, this level of performance with their employees and a #1 position in the industry.
Southwest is known as the #1 domestic boarding carrier and was rated #1 for 5 years in a row by receiving an award that has become known as the “Triple Crown” Award for Excellence (an award that recognizes an airline for being #1 in best on-time performance, #1 in best baggage handling and #1 in customer satisfaction gauged by fewest customer complaints of all major airlines). It has been said that Southwest winning this prestigious award so many years in a row is “like an NFL team winning the Super Bowl in 5 consecutive years”.
Tony Brigmon is in high demand with his experience and expertise drawing on Southwest Airlines best-practices that have repeatedly made Southwest Airlines #1. Today, Tony mixes best-practices from a #1 company with his signature fun, high-energy, dynamic and interactive presentation style to energize audiences to be their best.
A Message From Tony:
“I Believe people find you irresistibly attractive when you make it all about THEM. And it’s easy when you know how to communicate to energize, connect to engage, and cultivate shared knowledge to enrich. Some great teachers taught me how to do this. I can teach you. It’s what I do. The more I get to share the more alive I become. Woo hoo.
“As the former Ambassador of FUN for the #1, highly successful Southwest Airlines I got to help a lot of people and was fortunate to get really good at using interactive fun to teach best practices. Audiences who experience my corporate-friendly, interactive fun format are more receptive to messages presented and more likely to act on what they hear. You may know an audience or a Meeting Planner who could use my help. I would love to learn about your goals, your challenges, & your successes to help your audience be their best.”
- Tony Brigmon, Former Ambassador of FUN, Southwest Airlines
What Others Are Saying:
“I’ve seen Tony interact with people as a speaker, as a member of a group, and on an individual coaching basis. In all of these environments, Tony creates a positive, supportive and encouraging ‘zone’ around him. Once you enter that zone, you know that three things are going to happen. First, you are going to have fun. Second, you are going to see things in a new and more positive way. And third, you are going to walk away feeling a whole lot better about who you are and what you can accomplish.” - Rob Ghio, Law Office of Rob Ghio, P.C.
Signature Speaker Programs …
Southwest Best-Practices brought to your organization. Are We Having FUN, Yet?: You’re in for some bona-fide serious results and serious FUN when Tony Brigmon, “The Ambassador of FUN,” brings his refreshing and unique motivational message that are interactive and mixed with fun and energizing music. He teaches audiences to get more energized (with shared goals), more engaged in their work (with mutual respect), and teaches ways to enrich each other (through shared knowledge) to create a happier more productive culture.
Based on principles he helped to lead, research, and spearhead at Southwest Airlines (as their internal and external “Ambassador of Fun”), Tony teaches leaders how to create a fun, profitable work environment where employees/teams are internally energized to do their best, work with each other productively, and in a positive environment that’s good for employees, leaders and customers. Fun was serious businesses at Southwest because Fun creates serious results, and that is what Tony teaches leaders.
Learn leadership best-practices from Southwest Airlines to raise the bar on their own leadership competencies, their own management skills, the positive tone they set as a leader. Work with and better inspire your employees to greater levels of performance to create leaders who lead by creating seriously fun and effective collaboration between themselves, employees and teams using proven Southwest Best Practices!
FUNtastic Customer Service
Based on the principles he learned, researched, and spearheaded at Southwest Airlines (as their “Ambassador of Fun”), Tony teaches audiences how to create a fun, profitable customer experience. Raise the bar on your team, have the right people on your team, train your team on your values , drive Southwest customer service concepts, and learn how together everyone can create that customer experience that makes customers want to come back and creates serious results, serious profits, and serious collaboration between employees and managers!
Have you ever wondered, “Who cares?” Tony Brigmon, Former Southwest Airlines Official “Ambassador of FUN”, shows you how to increase personal effectiveness through “Caring for Self” internal motivation, stimulating team-building and enhance relationships and partnerships through ”Caring for Others”, and increase productivity and job satisfaction through “Caring for Work”.
This helps to get groups motivated to raise the bar on themselves, keep each other accountable and reach peak performance at work while having more fun too!
Just A Few Of Tony’s Many Satisfied Clients (Over 2000 presentations!)
- American Building Contractors
- Allen Samuels Chevrolet
- Alzheimers’ Association
- Arizona Society of Assn Execs
- AT&T Power Systems
- Blue Shield of California
- Brown & Root, Inc.
- Castle & Cook
- Century 21
- City of Dallas Leaders
- Dell Computer
- Digital Switch Corp.
- Drury Inns
- El Paso Community College
- Enron Corporation
- Florida State University
- Frito Lay
- General Dynamics
- General Foods Corp.
- Gulf States Utilities
- Houston Women’s Business Council
- MCI WorldCom
- Meeting Planners Int’l
- Munsch Hardt Kopf & Harr
- NASA Space Center
- New Mexico Dept of Tourism
- New Mexico State University
- Noridian Mutual Insurance
- Rockwell International
- SME of San Francisco
- Southwest Airlines
- Southwestern Bell Telephone
- Southwestern Ice Association
- St. Luke’s Hospital
- Sterling Chemicals
- Texas Credit Union League
- Texas Department of
- Texas Education Agency
- Texas Electric Cooperatives
- Texas Travel Counselors
- Toastmasters International
- Tony’s Mom (She really liked it!)
- University of California Davis
- University of California Irvine
- US Postal Service